It's not enough to know complicated technical concepts — you'll need to explain them to others, too
Communication is a key soft skill, as Business Insider previously reported. While it seems like a given, exchanging information clearly and effectively is crucial for a company to flourish.
Salzer said she "constantly" learns new technical concepts, and then has to explain them to Amazon's customers.
But these are often complicated, and her clients might not be fellow engineers.
"A big piece of (my role) is talking with customers and being able to explain highly-technical concepts with them very simplistically," Salzer said.
The ability to communicate clearly isn't universal.